Understand what people want, and why. Fast.

Duet is an AI researcher that finds participants, conducts in-depth interviews, and delivers actionable insights in hours, not weeks.

Start for free Book a demo
00:48

Response quality

4.2

Why did you choose this brand over others?

Main themes

Onboarding
Price sensitivity
Design quality
participantparticipantparticipant
14 participants

Customer research, streamlined

Go from first question to comprehensive report in hours, not weeks.

Understand why users churn in month 1
Defining research objectives
Drafting interview questions
Adding screening criteria

Design

Turn your objectives into structured interview guides, crafted to explore motivations, beliefs, and lived experience.

Audience

B2B SaaSDecision makerUS & UKAge 30–50Sales & Marketing

Participants

participantparticipantparticipantparticipantparticipant
120+

Recruit

Find quality respondents from all over the world through our panels, or tap your own customer base, and ensure you hear from who matters.

What made you switch from your previous solution?

0:24

Interview

Run AI-led 1:1 interviews — video or voice — that adapt in real time and capture both content and emotional nuance.

Key themes

Price sensitivity68%
Onboarding friction54%
Missing integrations41%

Analyze

Synthesize multimodal responses into clear, structured insights you can explore and act on immediately.

Minus the busywork

Duet comes with everything a product team needs to run effective user research at scale.

How did that experience make you feel about the brand?
participant
Honestly, it made me feel like they actually care about the details.
Generating follow-up question...

AI-moderated interviews

Probe deeper with an AI interviewer that conducts personalized interviews with each customer, at scale.

Takeaways

Personas

The Late AdopterThe Power UserThe Skeptic

Key themes

Price sensitivity
68%
Onboarding friction
54%
Missing integrations
41%

Actionable results, instantly

Generate key takeaways, personas, and reveal top themes. Automatically.

Duet Panel

2.4M+ participants

Custom list

Upload your own contacts

External provider

Respondent, Prolific & more

Recruit participants

Use our pool of millions of participants (B2B & B2C), integrate with a provider, or recruit your own.

🇺🇸English
🇧🇷Português
🇩🇪Deutsch
🇫🇷Français

Any language

Translate and transcribe automatically between more than 100 languages.

Drop files or click to upload

Product concept.png

Image

Prototype v3.fig

Figma

Test any stimuli

Videos, images or Figma prototypes — we handle all types of stimuli.

Text

Async text conversations

Audio

Voice-only interviews

Video

Face-to-face recordings

Video, audio, or text

Engage with customers through video recordings, audio chats, or text.

Idea & Product Testing

Validate and refine product concepts, prototypes and packaging

Demand Validation
Concept Test
Prototype
Packaging
Category Kit

If you could change one thing about this product's design, what would it be?

Luggage concept
participant
00:48

Brand & Communication

Test and optimize brand positioning, messaging, and creative assets

Brand Awareness
Brand Perception
Brand or Product Headline
Voice & Tone

You mentioned the tone felt too serious — would you prefer something warmer?

"Warmer for sure. It feels distant right now, like it's talking at me rather than with me."

participantRespondent #14

Consumer Experience & Behavior

Understand attitudes, journeys, motivations, and behavioural shifts

Ethnographic Research
Unmet Needs Discovery
Shopper Journeys
Consumer Diaries
Switching Behavior Exploration

What products do you use for your skincare routine at night? Can you show them to me?

Skincare products
participant
01:12

Simple, transparent pricing

Start free, scale as you grow.

MonthlyAnnual
Starter
For teams running regular research
Free
50 responses / monthNo overage — upgrade for more responses
Unlimited studiesCreate as many studies as you need.
Text-based responsesCollect responses in text format.
Basic integrationsConnect Slack, Google Sheets, and more.
Continue with Starter
Pro
Popular
For teams running regular research
$99/ month
1,000 responses / month$0.14 per additional response
Voice-based responsesCollect responses in voice format.
CollaborationWork together with your team.
Premium templatesPremium templates to get started faster.
Continue with Pro
Scale
For scaling research operations
$399/ month
10,000 responses / month$0.09 per additional response
Screen-sharing responsesObserve users interact with your product.
Premium integrationsConnect Linear, GitHub, Intercom, and more.
Custom domains & brandingWhite-label your research experience.
Continue with Growth
Enterprise
Custom-made pricing and limits for large organizations. Includes dedicated support and SLAs.
Contact us

Don't guess, just listen.

Get started

Frequently asked questions

Everything you need to know about Duet and how it works.